Subscribe to RAVE/Smart 911 for Emergency Notifications

Suffolk County advises all residents and business owners to utilize the RAVE Alert system regarding emergency alert systems. Suffolk County no longer uses Code Red Alerting System which Fishers had a prior connection to.

We absolutely urge you and anyone else on the island to sign up for this notification service. 

RAVE Alert is a free subscription-based system. Suffolk County Office of Emergency Management, Department of Fire, Rescue, and Emergency Services can notify anyone subscribed regarding an emergency or important notification similar to Code Red.

Smart 911 (also connected to the RAVE product), has residents input additional information regarding their family and themselves that could potentially be important to first responders tending to their emergency. Information might include your pets if someone in your home might need additional assistance, confirmation of your home’s GPS location, and other occupants’ contact info. Residents can input as little or as much information as they are comfortable sharing. Once you subscribe to the RAVE Alert, the form will ask if you would like to submit any additional information.

Please click the RAVE logo below to subscribe (through Smart911).

Information regarding Smart 911 can be found by clicking the Smart 911 logo.

Area police urge residents to create Smart911 profiles

Suffolk Times 3/5/25
In February 2025, the Southold Town Police Department began urging members of the community to create a free Smart911 personal profile that allows individuals to provide 911 operators additional details in real time that might assist them in an emergency.

The free service reflects Americans’ switch to cell phones from landlines.

“When you call 911 from your cell phone, quite often, we don’t receive any information other than the phone number. It’s just the carrier, and there’s no information,” Southold Town Police Chief Steve Grattan said in an interview this week.

Yet with a Smart911 profile, users can put as much or as little information about themselves and their living situations as desired. Some people will simply list the names of the occupants in the event of a fire. Older people might want to upload their medical history, or a list of their prescriptions and any other medical information that might assist a first responder.

Homeowners can add any pets or service animals in the home, list emergency contacts, and even the make, model and license plate of their vehicles. Individuals with special needs or those prone to psychiatric emergencies could list so in their profiles.

Mr. Grattan, who set up his own profile for his family home, said that it’s safe to share personal information for emergency purposes only.

“I know there’s people that are a little bit leery about Big Brother, but we don’t have any access to any of that information unless you dial 911. That’s the only way we can see that information,” said Mr. Grattan.

In a life-or-death emergency, the chief said, “time is of the essence.”

He added, “So any information that’s provided to us that’s beneficial to responding emergency personnel, whether it’s EMS, medics, police or fire, we’ll have all that information the moment the cell phone calls 911.”