Location: Fishers Island, NY
Practice: Island Health Project – Fishers Island
Position Type: Part-time (with potential for full-time in summer months), On-site
Compensation: Competitive hourly wage, based on experience
Start Date: September 8, 2025
About Us:
Island Health Project is a vital part of our close-knit island community, delivering high-quality, compassionate care year-round. As part of the Yale New Haven Health system, we combine the warmth of local care with the support of a world-class network.
Position Summary:
We are seeking a friendly, organized, and proactive Patient Care Coordinator to serve as the primary point of contact for patients visiting our clinic. The ideal candidate will support front-desk operations, patient scheduling, and care coordination while maintaining a welcoming environment and ensuring an excellent patient experience.
Key Responsibilities:
- Greet and check in patients with professionalism and empathy
- Schedule, confirm, and follow up on patient appointments
- Verify insurance eligibility and assist with billing questions
- Maintain accurate patient records in our EMR system
- Coordinate communication between patients, providers, and support staff
- Handle prescription requests, referrals, and specialist coordination
- Support front-desk administrative tasks, including phones and messages
- Ensure patient confidentiality and HIPAA compliance
Qualifications:
- High school diploma or equivalent required; associate’s degree or medical office certificate preferred
- 1–2 years experience in a healthcare or medical office setting preferred
- Familiarity with EMR systems (e.g., Epic) a plus
- Strong interpersonal, communication, and customer service skills
- Detail-oriented, reliable, and capable of working independently
- Comfortable working in a small, tight-knit team and island environment
What We Offer:
- A collaborative, respectful, and community-focused workplace
- Unique opportunity to serve a close island population
- Training provided for candidates with strong administrative or customer service backgrounds
- Competitive pay and access to health system resources
How to Apply:
Please email your resume and a brief cover letter to:
📧 Dianna Shillo: dishillofi@gmail.com
Subject line: Patient Care Coordinator Application – Fishers Island
