POSITION AVAILABLE: FI Telephone Co. Combination Service Technician

Job Title: Combination Service Technician

Company Name: Fishers Island Telephone, Fishers Island, NY

Job Description: Fishers Island Telephone has an immediate opening for a Combination Service Technician. Employee will work in both Inside Plant and Outside Plant environments. Employee will be responsible for maintaining a mixed copper/FTTN/microwave network. Employee is expected to perform various tasks and duties as needed. Duties will include:

  • Installing telecommunications equipment including telephone, xDSL, and internet devices at customers’ homes and businesses
  • Work daily Trouble Tickets and Service Orders
  • Dispatched to customers’ locations when telecommunications equipment requires repair or maintenance
  • Answering consumer questions while on site, and may be expected to educate and recommend company products and services to customers
  • Perform network maintenance
  • Locating buried plant
  • Provide customer IT support
  • Rotational weekend duty
  • Be able to travel for work-related functions (Training, Support Forums, Conferences)

Minimum requirements include: 

  • High School Diploma or GED
  • Reside on Fishers Island NY, New London CT or surrounding area
  • Valid Driver’s License
  • Pass Drug Test
  • Basic computer skills
  • Be able to possibly commute via water taxi or ferry service
  • Be able to climb, squat, lift
  • Desire to learn and grow

Desired requirements may include: 

  • Associates Degree (or equivalent) in Telephony, and/or Electronics
  • Knowledge of fiber optic networks
  • Knowledge of copper based networks
  • Copper and Fiber termination and splicing skills
  • Knowledge of Central Office switching equipment and related equipment
  • Knowledge of IP networks
  • CCNA, A+, MSCE, Related Vendor Training
  • Class 5 switching. MF, SS7, ISUP, IP PBX, Call Features, Softswitches
  • Broadband Loop Carrier Networks
  • Multiple Service Access Networks
  • Windows OS, iOS, and Linux OS based computer systems
  • Knowledge of Auto CAD based mapping systems

Fishers Island Telephone (an EOE) offers an outstanding Medical and Dental insurance benefit. Paid vacation and sick leave benefits. 401K option. Weekly pay. Pay depends on experience.

Job Location: Fishers Island, NY

To apply: Email resume to fiuc@fishersisland.net or drop off at Telephone Office, 161 Oriental Ave, Fishers Island, NY 06390

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